Control and manage physical access devices
Physical access devices such as keys, key cards, access badges, PINs, and combinations are the credentials that grant physical access to secured areas. Like digital credentials, they must be managed: issued only to authorized individuals, tracked, and revoked when no longer needed. Lost or unrevoked access devices create the same risk as a live user account for a terminated employee.
Implementation steps
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Maintain an inventory of physical access devices
Track all issued physical access devices: who has each key or badge, which doors or areas it grants access to, and when it was issued. For electronic access control systems, this inventory is typically maintained in the system software. For physical keys, maintain a key log.
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Establish a formal issuance and return process
Require a formal request and approval process before issuing access devices. Collect access devices on the last day of employment during the offboarding process. When an employee changes roles and no longer needs access to a location, collect and deactivate that access. Document all issuances and returns.
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Respond to lost or stolen access devices
Establish a procedure for employees to report lost or stolen access devices immediately. Upon report, deactivate the device within hours (not days) and change physical locks or codes if the device was a key or combination. Issue a replacement through the formal request process after investigating the loss.
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Periodically audit access device inventory
Periodically reconcile the access device inventory against the current authorized personnel list. Identify and deactivate any devices assigned to former employees or individuals who no longer need access. Verify that the number of issued devices matches your records.
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Evidence required
Access device inventory
Current list of all issued physical access devices and their assigned holders.
- - Badge assignment report from access control system
- - Key issuance log
Issuance and return records
Records showing that access devices were formally issued and returned.
- - Signed key receipt forms
- - Badge issuance and deactivation audit trail
Access device audit records
Evidence of periodic audits confirming that only current authorized personnel hold active access devices.
- - Access device reconciliation report
- - Annual physical access audit results
Related controls
Limit physical access to systems and facilities to authorized individuals
Physical Access
Escort visitors and monitor visitor activity in secured areas
Physical Access
Maintain audit logs of physical access to secured areas
Physical Access
Limit system access to authorized users, processes, and devices
Authorized Access